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How 999dc Handles Your Personal Information

When you open an account with us, we collect certain personal details to verify your identity and process payments through bKash, Nagad, and Rocket — all handled with clear purpose and no unnecessary storage.

No data sold to third partiesWallet verification via bKash, Nagad, RocketAccount data under your controlSSL-encrypted transmissionContact us to request data access
999dc How 999dc Handles Your Personal Information
DATA HANDLING PRACTICE

How We Protect and Manage Your Account Data

Data protection at 999dc is built around four practical commitments: secure transmission, limited retention, controlled access, and a clear path for you to exercise your rights. Every piece of information you share — from your phone number during registration to your Rocket wallet details at the cashier — travels over SSL-encrypted connections. We do not keep data longer than necessary, and internal access to personal records is restricted to staff with a direct operational need.

SSL Encryption

All data sent between your device and our servers is encrypted in transit. This applies to account login, payment submissions via bKash or Nagad, and support chat sessions.

Cookie Use

We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. No advertising cookies are placed without your explicit consent.

Data Retention Policy

Account data is kept while your account is active and for any period required under applicable law. Once a deletion request is verified, we remove personally identifiable records from active systems.

Your Right to Access

You can request a copy of the personal data we hold on your account at any time. Submit your request through live chat or email, and we will respond with the relevant records.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you have a question about how your personal information is stored, want to correct a detail on your account, or need to request a full data export, our support team handles privacy requests directly. You can reach us through live chat, email, or by submitting a request through your account settings panel. Response times vary depending on request complexity, but we acknowledge every privacy inquiry we receive.

Live Chat Start a live chat session from your account dashboard to raise a privacy concern — a support agent will pick it up and log your request.
Email Support Send your data request or correction query to our support email. Include your registered mobile number so we can locate your account quickly.
Account Settings Panel Some data corrections — like updating your registered bKash or Nagad number — can be submitted directly through the settings section of your account.

Common Questions About Your Data at 999dc

These are the questions we hear most often about how 999dc handles personal information. If your question is not covered here, contact our support team directly through live chat or email.

We collect your name, email address, registered mobile number, and the wallet identifier linked to your bKash, Nagad, or Rocket account. Device and session data is also logged automatically on each login.

We do not sell your data. Payment processors handling bKash, Nagad, or Rocket transfers receive only the information needed to complete your specific transaction — nothing beyond that.

Contact our support team via live chat or email with your registered mobile number. We will identify your account and send the relevant personal records to your registered email address.

Yes. Submit a deletion request through live chat or email. Once we verify your identity, we remove personally identifiable data from active systems, subject to any period required by applicable law.

We use session cookies to maintain your login state and functional cookies for lobby preferences. Advertising cookies are not placed without consent. You can manage cookie settings through your browser.

Wallet numbers tied to deposits or withdrawals are stored with restricted internal access and transmitted over SSL-encrypted connections. Only staff with a direct operational need can view payment-linked identifiers.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.